Responsible gambling

Responsible Gambling at Gateway Casino Innisfil

At Gateway Casino Innisfil, we take responsible gambling seriously. Our goal is to provide a safe and entertaining environment for all our guests.

Tools for Responsible Gaming

We offer various tools to help you manage your gaming activities:

1. Deposit Limits: Set limits on the amount of money you want to deposit into your account.
2. Time-Outs: Take a break from gaming to reassess your habits.
3. Self-Exclusion: Temporarily or permanently exclude yourself from our facilities and online platforms.

Accessing Support Organizations

We direct you to reputable organizations that provide help with problem gambling, mental health, and addiction issues:

1. ConnexOntario: 24/7 helplines and referral services.
2. PlaySmart: Educational tools on setting budgets and recognizing problem gambling.

Recognizing Problem Gambling Signs

If you or someone you know is experiencing any of the following, seek help immediately:

• Chasing losses
• Feeling anxious or restless while gaming
• Spreading bets to try to recoup losses

Reporting Irresponsible Gaming Behavior

We encourage our staff and patrons to report any behavior that may be considered irresponsible gaming. This includes attempts to manipulate games or exploit vulnerabilities.

Support Services at the Venue

Our on-site staff are trained to provide support and guidance for problem gamblers, including:

1. Information: Access to responsible gambling resources and information.
2. Confidentiality: Discreet assistance from our team members.

Partnerships with Responsible Gaming Organizations

We partner with reputable organizations that share our commitment to responsible gaming, such as OLG's PlaySmart program.

By using the tools and services available at Gateway Casino Innisfil, you can enjoy a more controlled and enjoyable gaming experience. Remember, responsible gaming is everyone's responsibility.